Privacy Policy
Last updated: January 1, 2024
1. Introduction
Fervorix Energy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fervorix-energy.com and use our services.
We are located at 5 Stable St, London N1C 4AB, United Kingdom, and can be reached at +44 207 420 9321 or [email protected].
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Golf course preferences and playing history
- Membership and payment information
- Communication preferences
- Any other information you choose to provide
Usage Information
We automatically collect information about your use of our website, including:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Referring websites and search terms
- Device information and operating system
3. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our golf course access services
- Processing membership applications and payments
- Communicating with you about our services and updates
- Personalizing your experience and improving our services
- Sending marketing communications (with your consent)
- Complying with legal obligations
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for specific purposes
- Contract: To fulfill our contractual obligations to provide services
- Legitimate Interest: For business operations and service improvement
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- Golf Course Partners: With partner golf courses to facilitate access and bookings
- Service Providers: With trusted third parties who assist in operating our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Our cookie policy provides detailed information about the types of cookies we use and how you can manage your preferences.
You can control cookie settings through your browser preferences or our cookie management system available on our website.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security audits and assessments
- Access controls and employee training
- Secure payment processing systems
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent at any time
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the type of information and the purpose for which it was collected.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Fervorix Energy
5 Stable St, London N1C 4AB, United Kingdom
Phone: +44 207 420 9321
Email: [email protected]
Data Protection Officer: [email protected]
Regulatory Information
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local data protection authority.